Shipping policy

 

Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
Order Processing & Fulfillment
  • Fulfillment Window: All orders are processed and fulfilled within 5 to 7 business days.
  • Operational Schedule: Processing does not take place on weekends or public holidays.
  • Volume Delays: During high-volume periods (such as holidays or major sales), fulfillment may take an extra 2–3 days. We will notify you via email if your order is significantly delayed. [1]
Shipping Methods & Delivery Timelines
Shipping rates and exact delivery windows are calculated dynamically at checkout depending on the shipping option you select. [1, 2]
  • Standard Ground Shipping: Delivered within 5 to 14 business days after the order has been fulfilled.
  • Upgraded Shipping Options: Customers can select expedited, priority, or overnight shipping at checkout to reduce transit times.
  • Timeline Notice: Shipping speed selections alter the carrier's transit time only; they do not alter the standard 5–7 day order fulfillment window. [1]
Shipment Tracking
  • Tracking Notification: You will receive a Shipment Confirmation email with your tracking number(s) as soon as your order leaves our facility.
  • Tracking Activation: Please allow 24 to 48 hours for the carrier to update the tracking status online. [1]
Customs, Duties, and Taxes
  • Fee Responsibility: Our brand is not responsible for customs fees, duties, or import taxes applied to your package.
  • Payment: All fees imposed during or after shipping are the sole responsibility of the customer. [1, 2, 3]